How to Cancel Crunchyroll in 2026

Cancel Crunchyroll through the same place you signed up. Paid on the website with a card or PayPal? Go to your profile picture, then Settings, then Membership Info, then Cancel Subscription. Signed up inside the app or through Apple, Google, Amazon, PlayStation, Roku, or YouTube? You cancel through that service, not on Crunchyroll's site. You keep Premium access until the end of the period you already paid for.

Short answer: Cancel where the money leaves your account. Website cancels on the website. App-store and partner subscriptions cancel through Apple, Google, or the partner. Deleting the app does nothing to the billing.

Last updated: June 2026. Terms change. Confirm the current steps on Crunchyroll's help pages before you rely on them.

Where is the Crunchyroll cancel button, really?

The cancel button only shows up in the place you actually subscribed. That is the part that trips people up. If you signed up on crunchyroll.com, the cancel option lives in your account settings on the website. If you subscribed inside the iOS or Android app, or through a partner like Amazon or PlayStation, Crunchyroll's website will not show you a cancel button at all. It cannot cancel a subscription it does not bill.

Not sure how you pay? Open your account settings and look at the Membership Info section. It tells you how you are billed and, for third-party billing, links you out to the right place to cancel.

How to cancel Crunchyroll on the website (card or PayPal)

Use this if you signed up directly on crunchyroll.com and pay by credit card or PayPal.

  1. Log in at crunchyroll.com in a web browser.
  2. Click your profile picture in the top-right corner, then click Settings.
  3. Go to Membership Info, then Cancel Subscription.
  4. Click No thanks, Finish Cancellation. This is the real cancel step. Do not stop at the retention offer.
  5. Share a reason if you want, then click Submit and exit. Or click Skip and exit to say nothing.

Expect one or two "are you sure" screens and a pitch to stay before that final button. Keep going until you see cancellation confirmed.

How to cancel Crunchyroll in the app (iOS or Android)

Use this if you subscribed inside the Crunchyroll mobile app.

  1. Open the Crunchyroll app and tap your profile in the bottom right.
  2. Tap Membership, then tap Manage.
  3. Swipe to your current membership tier, then tap Cancel Subscription.
  4. Scroll down and tap Continue with Cancellation.

Here is the gotcha. When you subscribe through the app, the charge often runs through your Apple account or your Google account, not Crunchyroll directly. If the app sends you to your device settings, finish the cancel there.

  • Apple / App Store: open Settings on your iPhone, tap your name at the top (Apple ID), tap Subscriptions, select Crunchyroll, then tap Cancel Subscription.
  • Google Play: open the Google Play Store app, tap your profile picture, tap Payments & subscriptions, then Subscriptions, select Crunchyroll, then Cancel subscription.

How to cancel if you pay through Amazon, PlayStation, Roku, or YouTube

If your membership is tied to a partner service, Crunchyroll cannot cancel it and will not show a cancel button. You have to cancel on that platform's subscription page: Amazon, PlayStation Store, Roku, or YouTube. Check the Membership Info section of your Crunchyroll settings first to confirm which one bills you, then cancel there.

Do I keep access after I cancel?

Yes. Crunchyroll keeps your Premium perks active until your membership expires at the end of the billing period you already paid for. Canceling stops the next charge. It does not refund the current period or cut you off early, so there is no reason to wait until the last day.

What is the deadline to avoid the next charge?

Cancel before your renewal date. That date is in the Membership Info section of your settings. If you cancel on or after the renewal date, one final charge is normal, because the renewal already went through. To be safe, cancel at least a full day before renewal and screenshot the confirmation.

Things that do NOT cancel Crunchyroll

  • Deleting the app. The subscription keeps billing.
  • Logging out. Same. Billing continues.
  • Removing your payment method. Charges can still be attempted, and you have not actually canceled.

To stop the money, you have to cancel through the service you signed up with. One more trap: if you used more than one email, you may have a second Crunchyroll account with its own active subscription. Sign in to that one and cancel it too.

Still getting charged after you canceled?

First confirm you canceled in the right place. Check your subscription status where you originally subscribed. If Apple or Google shows it active, it was never truly canceled. If you canceled correctly and a charge still lands (and it is not the expected final period), that is when you dispute it. Save your cancellation confirmation, then read how to dispute a credit card charge. If Crunchyroll took money it should not have, see what to do when a company will not refund you.

How to cancel Crunchyroll: your options

MethodEffortSpeedBest for
Cancel yourself on the websiteLowMinutesCard or PayPal signups
Cancel in the app / Apple / GoogleLow to mediumMinutesApp-store subscribers
Cancel through the partner (Amazon, PlayStation, Roku, YouTube)MediumMinutes to an hourBundle and partner billing
Put Karen on itYou hand it offKaren works it for youPeople who want it handled. Outcome is not guaranteed.

Common questions

Why is there no cancel button on Crunchyroll?

Because you subscribed somewhere else. If you signed up in the app or through Apple, Google, Amazon, PlayStation, Roku, or YouTube, the cancel button is on that service, not on crunchyroll.com. Check your Membership Info section to see which one bills you.

Do I get a refund when I cancel Crunchyroll?

Canceling stops future charges but does not automatically refund the current period. You keep access until the period ends. Refunds are handled by whoever billed you, which may be Crunchyroll, Apple, or Google. Ask them directly.

Will I lose access to Crunchyroll immediately after canceling?

No. Your Premium access stays on until the end of the billing period you already paid for. You do not need to wait until the last day to cancel.

Why am I still being billed after I canceled Crunchyroll?

Usually one of three reasons: you canceled in the wrong place (app-store or partner subscriptions must be canceled there), you canceled on or after your renewal date so one final charge went through, or you have a second account under a different email. Confirm the status where you originally subscribed.

Does deleting the Crunchyroll app cancel my subscription?

No. Deleting the app, logging out, or removing your payment method does not cancel anything. You have to cancel through the service you signed up with.

Tired of chasing the cancel button through three menus and an app store? Karen finds where you're billed, works the cancellation, and chases the charge if it keeps coming.

Put Karen on it.

Karen AI is not a law firm and does not provide legal advice or representation. It is a self-help tool that helps you prepare and send your own disputes, complaints, and cancellations. For legal advice about your situation, consult a licensed attorney. Results vary and are not guaranteed.