How to Dispute a Charge You Didn't Agree To

To dispute a credit card charge, contact the seller first, then file a written dispute with your card issuer within 60 days of the statement. Your issuer must investigate and can reverse the charge while it does.

Short answer: Use the guides below to pick the right move and hit the deadline.

Last updated: June 2026.

Disputes guides

Not sure whether to ask, chargeback, or escalate? Karen reads your situation and runs the right play.

Put Karen on the dispute.

Karen AI is not a law firm and does not provide legal advice or representation. It is a self-help tool that helps you prepare and send your own disputes, complaints, and cancellations. For legal advice about your situation, consult a licensed attorney. Results vary and are not guaranteed.