How to Get Your Money Back

To get a refund, ask the seller in writing first and cite their refund policy. If they refuse and the charge was an error or an ignored cancellation, you can dispute it with your card issuer within 60 days.

Short answer: Start with your company below, or read the playbook for when a company won't refund you.

Last updated: June 2026.

Refunds guides

Want the refund without the back-and-forth? Karen files the request, escalates when they stall, and preps the card dispute if they say no.

Have Karen get your refund.

Karen AI is not a law firm and does not provide legal advice or representation. It is a self-help tool that helps you prepare and send your own disputes, complaints, and cancellations. For legal advice about your situation, consult a licensed attorney. Results vary and are not guaranteed.