How to Cancel eharmony in 2026

To cancel eharmony on the web, log in, click the down-arrow next to your profile picture, open Data & settings, then choose Amend subscription (it says Cancel auto renewal in the US) and follow the link at the bottom to confirm. If you subscribed through the Apple App Store or Google Play, you cannot cancel inside eharmony. You have to cancel in that store. Deleting the app does not stop the billing.

Short answer: Cancel from wherever you signed up. Web goes through Data & settings. Apple and Google subscriptions get cancelled in Settings or the Play Store. Cancelling only turns off the next renewal. You keep access until the paid term ends, so do it before your renewal date.

Last updated: June 2026

Where is the cancel button in eharmony, really?

It is not on your dashboard. eharmony puts cancellation behind the account menu, and the wording is soft on purpose. You are looking for "auto renewal," not a big red "Cancel" button. On the web the path runs through Data & settings. The button that ends the subscription is at the very bottom of the "Amend subscription" page, after a wall of text.

The bigger trap is billing source. If you paid through Apple or Google, the eharmony website will let you turn off renewal in some places but the charge still lives with the app store. You have to cancel in the store that took your money. More on that below.

How do I cancel eharmony on the website?

1. Go to eharmony.com and log in on a desktop browser.
2. Click the down-arrow next to your profile picture at the top of the screen.
3. Click Data & settings in the drop-down menu.
4. Click Amend subscription. In the US this link is usually labeled Cancel auto renewal.
5. Read the details on the page. The actual cancel link sits at the bottom. Click it to start the process.
6. Follow the prompts to the confirmation page. Watch for a confirmation email. That email is your proof. Save it.

If you cannot find the link or the page loops you back, eharmony's US help also tells members to contact Customer Care to have automatic renewal switched off. Ask for written confirmation with a date and time.

How do I cancel eharmony bought through the Apple App Store?

If you subscribed on an iPhone or iPad through your Apple ID, Apple runs the billing. Cancel there:

1. Open Settings on your iPhone or iPad.
2. Tap your name at the top.
3. Tap Subscriptions.
4. Tap eharmony.
5. Tap Cancel Subscription and confirm.

Apple does not give eharmony direct control over App Store subscriptions, so doing it through the eharmony website will not stop an Apple charge.

How do I cancel eharmony bought through Google Play?

1. Open the Google Play Store app.
2. Tap your profile icon at the top right.
3. Tap Payments & subscriptions, then Subscriptions.
4. Select eharmony.
5. Tap Cancel subscription and follow the steps.

Same rule as Apple. Uninstalling the eharmony app does nothing to the billing. You have to cancel in the Play Store itself.

Do I keep access after I cancel?

Yes. Cancelling turns off the automatic renewal. It does not end your current term early. You keep the ability to read and send messages and view photos until your paid subscription expires. After it expires, those features shut off. There is no partial refund for cancelling early, so there is no reason to cancel the day you buy unless you are inside a cooling-off window.

What is the deadline to avoid the next charge?

Cancel before your renewal date. eharmony subscriptions renew on their own, and once the renewal processes, that term is generally non-refundable. Give yourself a buffer. Doing it 24 to 48 hours before the renewal date is safer than cutting it close, because processing is not always instant. Check your renewal date on the same Data & settings page, or in your Apple or Google subscription details.

The installment-plan gotcha

Turning off auto-renewal does not always release you from what you already owe. A 12-month eharmony plan paid in monthly installments is treated as one contract you are paying off over time, not a month-to-month subscription. If you cancel mid-contract, the remaining installments can still be charged as scheduled. Read the "pending payments" language on the cancellation page. If it says pending payments stay due, they stay due.

Can I get a refund from eharmony?

There is a short cooling-off window. eharmony's terms describe a three-business-day cancellation period from the date you subscribed, and states like California and New York have dating-service laws that back this up with a full refund inside that window. Refunds are typically paid within about 10 days of eharmony receiving your written cancellation notice. Outside that window, subscription fees are usually non-refundable. Terms change, so confirm the current refund policy in eharmony's terms before you count on anything.

If you were charged after cancelling, or billed for a renewal you tried to stop in time, that is a billing dispute. Start by asking eharmony in writing. If they refuse and you believe the charge was wrong, you can look at what to do when a company won't refund you or, as a last resort, disputing the credit card charge with your bank.

How to cancel eharmony: method comparison

Common questions

Does deleting the eharmony app cancel my subscription?

No. Uninstalling the app does nothing to the billing. Scheduled payments keep running. Cancel through Data & settings on the web, or through the Apple App Store or Google Play if that is where you subscribed.

Where do I cancel if I signed up on my phone?

Cancel wherever you paid. If you subscribed through the App Store, cancel in iPhone Settings under Subscriptions. If you subscribed through Google Play, cancel in the Play Store under Payments & subscriptions. The eharmony website cannot stop an app-store charge.

Will I lose access the moment I cancel?

No. Cancelling turns off the next renewal. You keep messaging and photo access until your current paid term ends, then those features stop.

I'm on a 12-month installment plan. Am I done paying if I cancel?

Not necessarily. eharmony treats a 12-month plan paid in installments as one contract. Cancelling can stop future renewals while the remaining installments on your current contract are still due. Check the pending-payments language on the cancellation page and in your terms.

Can I still get a refund after I cancel?

Only inside the cooling-off window in most cases. eharmony describes a three-business-day period from signup, and CA and NY have dating-service refund laws. After that, fees are usually non-refundable. Confirm the current policy in eharmony's terms.