How to Cancel Evernote in 2026
Cancel Evernote by logging in at evernote.com in a web browser, opening Account Settings, clicking Billing in the left-hand menu, and selecting Cancel subscription at the bottom of that page. The catch: if Apple, Google Play, or PayPal charges you, the Evernote website cannot stop it. You cancel where the money leaves.
Short answer: Web billing cancels at evernote.com under Account Settings, then Billing, then Cancel subscription, then Continue to cancel. App Store billing cancels in iPhone Settings. Google Play billing cancels in the Play Store. You keep paid access until the end of the current billing period, and your notes stay put.
Last updated: June 2026. Evernote changes its plans and menus often. Confirm the current steps and terms in your own account before you rely on them.
Where is the Evernote cancel button, really?
It is on the website, not in the app. You cannot end a subscription from inside the Evernote desktop or mobile app. That trips people up. You open a browser, sign in, and go to the Billing page. The cancel link sits at the very bottom, under your plan details, and then the site makes you confirm a second time and pick a reason. Two clicks are designed to look like one dead end.
How do I cancel Evernote billed directly on the web?
Use this path if your receipts come from Evernote, not from Apple or Google. That is usually the case if you upgraded on the website.
- Open a web browser and go to evernote.com. Log in to your account.
- Open Account Settings (click your account name or the settings gear).
- In the left-hand menu, click Billing.
- Scroll to the bottom of the Billing page and click Cancel subscription.
- Scroll down again and click Continue to cancel.
- Pick a reason for cancelling when prompted, then click the final Cancel subscription button.
- Watch for an on-screen confirmation and an email. If neither shows up, you are not cancelled. Do it again or contact Evernote support.
Your plan (Free, Starter, or Advanced in 2026) stays active until your current billing cycle ends. After that, the account drops to Evernote Free. Your notes and notebooks are not deleted.
What if Apple, Google, or PayPal is billing me?
This is the gotcha that keeps people paying. If you first subscribed through the App Store, Google Play, or PayPal, Evernote does not control the charge. The Billing page on the website will not have a working cancel option for you. You have to cancel at the source.
Cancel Evernote billed by Apple (App Store)
- On your iPhone or iPad, open Settings.
- Tap your name at the top.
- Tap Subscriptions.
- Tap Evernote in the list.
- Tap Cancel Subscription (or Cancel Free Trial) and confirm.
Apple should then show an expiration date instead of a renewal date. That date is your last paid day.
Cancel Evernote billed by Google Play
- Open the Google Play Store app, or go to play.google.com.
- Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- Select Evernote and tap Cancel subscription. Follow the prompts.
Cancel Evernote billed by PayPal
Log in to PayPal, open Settings, then Payments, then find the automatic payment to Evernote and cancel it. Cancelling the payment agreement stops the renewal.
Do I keep access to Evernote after I cancel?
Yes. Cancelling turns off auto-renewal. It does not cut you off that day. You keep your paid features until the end of the current billing period, then the account reverts to Evernote Free. Your data stays. That means the deadline that matters is your renewal date. Cancel at least a day before it to avoid the next charge. Cancel the morning of, and you may still get billed.
Will Evernote refund the charge I just got?
Cancelling does not automatically refund a payment that already went through. For a web charge, ask Evernote support and reference the date and amount. For an App Store charge, refunds go through Apple at reportaproblem.apple.com. For Google Play, request the refund in your Play order history. If a charge hit after you clearly cancelled, or you were billed for a service you never used, you can also dispute the credit card charge with your bank. Know the difference between a chargeback and a refund before you pick one. If the company will not refund you, that is your escalation path.
Cancel it yourself, or hand it to Karen
You can absolutely do this yourself with the steps above. Some people would rather not deal with the Billing-page maze or the app-store runaround. That is what Karen is for.
| Method | Effort | Speed | Outcome |
|---|---|---|---|
| Cancel on the web yourself | You log in, dig through Account Settings and Billing, confirm twice | Minutes, if the buttons cooperate | Works when Evernote bills you directly |
| Cancel in App Store / Google Play yourself | You find the right store and the buried subscriptions screen | Minutes | Only works where the charge actually lives |
| Put Karen on it | You tell Karen the plan and how you were billed; Karen handles the steps and follow-up | Karen starts right away | Karen works to cancel and to dispute wrong charges. Outcomes are not guaranteed and depend on Evernote and your billing platform. |
Illustrative example: an Advanced plan renewing at roughly $249.99 a year works out to about $20.83 a month you keep if you cancel before the renewal date. Illustrative example. Results vary and are not guaranteed.
Common questions
See the FAQ below for the questions people ask most about cancelling Evernote.
Stuck at the Billing page, or not sure who is even charging you? Karen finds where the charge lives, cancels it, and chases the refund if there is one.
Put Karen on it.