How to Cancel Philo in 2026

If you signed up directly, cancel Philo at philo.com: click your Profile avatar, select Account, click Cancel my subscription, then Continue to cancellation, pick a reason, and click Complete cancellation. If Apple or Google is billing you, the Philo app has no cancel button that works. You cancel in the App Store or Google Play instead.

Short answer: Cancel where you signed up. Direct sign-ups cancel on philo.com under Account. App Store and Google Play subscribers cancel in their store settings. Either way you keep watching until the end of the current billing cycle, so cancel a day or two before your renewal date to stop the next charge.

Last updated: June 2026

Where is the Philo cancel button really?

The cancel link lives on your Account page on the Philo website, reached from the Profile avatar. It is not buried, but it is only there if Philo bills you directly. Here is the part that trips people up: if you subscribed through the Apple App Store or Google Play, cancelling inside the Philo app does nothing to your billing. Apple and Google run that charge, and only they can stop it. Cancel in the wrong place and the money keeps leaving your account.

How do I cancel Philo directly on philo.com?

Use this if you gave Philo your card directly on their site.

1. Go to philo.com and sign in.
2. Click your Profile avatar and select Account.
3. Click Cancel my subscription.
4. Click Continue to cancellation and select a reason for cancelling.
5. Click Complete cancellation to confirm.

The reason survey is the only friction. There is no long retention call. Once you see the confirmation, you are done. You will still be able to watch Philo for the rest of your billing cycle.

How do I cancel Philo if I was billed through Apple?

If you subscribed on an iPhone, iPad, or Apple TV, Apple handles the money. Cancel through Apple, not Philo.

1. Open Settings on your device.
2. Tap your name, then tap Subscriptions.
3. Under Active Subscriptions, tap Philo.
4. Tap Cancel Subscription.

If you do not see Philo listed under Apple subscriptions, Apple is not your biller and you should cancel on philo.com instead.

How do I cancel Philo on Google Play (Android)?

Google manages all in-app subscription billing on Android, so you cancel in the Play Store.

1. Open the Google Play Store.
2. Tap your profile icon in the top-right corner.
3. Tap Payments & subscriptions, then Subscriptions.
4. Tap Philo: Live and On-Demand TV, then Cancel subscription.
5. Select a reason, tap Continue, then tap Cancel subscription to confirm.

You can also do this at play.google.com/store/account/subscriptions from a browser.

What about Amazon, Roku, Samsung, or Vizio billing?

If a TV platform or app store set up the subscription, cancel there.

• Amazon: Go to amazon.com/appstoresubscriptions, open the Actions drop-down for Philo, select Turn off auto-renewal, then confirm.
• Roku: Highlight the Philo app, press the options button, click Manage subscription, then Cancel subscription (twice to confirm), then Done.
• Samsung: Sign in to your Samsung account, open Purchase History, go to the Subscriptions tab, select Philo, then Unsubscribe and confirm.
• Vizio: Sign in, go to Subscriptions and Purchases, click Update next to Philo, then Cancel Subscription and confirm.

Do I keep access until the end of my billing period?

Yes. Philo states you can keep watching for the remainder of your current billing cycle after you cancel. There is no partial-month refund for cancelling early, so there is no reason to rush the cancel right after paying. There is also no reason to wait until the last minute and risk forgetting. Cancel a day or two ahead of your renewal date.

What is the deadline to avoid the next charge?

Cancel before your renewal date, which is the same day each month you first signed up. If you cancel after the renewal charge posts, that charge stands and you keep access for that paid month. Not sure of the date? Check your Account page on philo.com, or the subscription entry in Apple or Google Play, which usually shows the next renewal date.

Do add-ons cancel automatically?

Watch this one. Premium add-on channels are managed separately. To drop an add-on, go to your Account page, select Manage Add-ons, uncheck the add-on, click Continue, check the Terms of Service box, and click Submit. You keep add-on access through the end of the current billing cycle. If you cancel your whole subscription, confirm your add-ons are not still billing separately.

Cancelling Philo: your options compared

What if Philo charged me after I cancelled?

First, confirm you cancelled in the right place. A charge after an in-app cancel usually means you cancelled inside the Philo app while Apple or Google was the actual biller. Fix it in that store. If you cancelled correctly and still got charged, keep the confirmation email or screenshot, contact Philo, and if that stalls, you can look at disputing the credit card charge with your bank. It helps to understand the difference between a chargeback and a refund before you start, and what to do when a company will not refund you.

Common questions

Can I cancel Philo from inside the app?

Only if Philo bills you directly, and even then the cleanest path is philo.com. If Apple or Google is your biller, the app cannot stop the charge. You must cancel in the App Store or Google Play settings.

Will I get a refund if I cancel Philo mid-month?

Philo does not advertise partial-month refunds for cancelling early. You keep access to the end of the cycle you already paid for. Verify current terms, since they can change.

How do I know who is billing me for Philo?

Check your card or bank statement wording, and check whether Philo appears under Subscriptions in Apple Settings or Google Play. If it shows up there, that store is your biller. If not, Philo billed you directly.

Does cancelling Philo delete my account?

Cancelling stops the subscription, not necessarily the account. Philo may also retain your saved card number unless you use the "remove payment info" button on your Account page. Remove it if you want no card on file.

Can Karen cancel Philo for me?

Karen can walk the cancellation steps on your behalf and help you follow up on a charge you think is wrong. Karen is not a law firm and does not give legal advice, and no specific outcome is guaranteed.