How to Cancel PlayStation Plus in 2026

To cancel PlayStation Plus, sign in to Account Management at playstation.com (or on your PS5 go to Settings › Users and Accounts › Account › Payment and Subscriptions › Subscriptions), then select Cancel below PlayStation Plus. That stops the next charge. You keep online multiplayer, monthly games, and the game catalog until your current billing period ends.

Short answer: Cancel in Account Management or in your console settings under Subscriptions. "Cancel" here means turn off auto-renewal, so you are not cut off today. You keep access until your next payment date. If you prepaid with a voucher or gift-card time, there is nothing to cancel and no partial refund. Verify current terms on PlayStation's own site.

Last updated: June 2026.

Where is the Cancel button actually hiding?

Here is the buried part. PlayStation does not put "Cancel" where you expect it. On the console it lives several menus deep, and on the PS App it hides behind the store's Subscriptions Management screen, not your profile. Plenty of people poke around Settings, give up, and get charged again next month.

The fastest route is a web browser. Go to Account Management, open Subscription, and the Cancel link sits right below PlayStation Plus. No console needed.

One more thing worth knowing before you click. On PlayStation, "Cancel" and "Turn off auto-renewal" do the same job. Neither ends your membership on the spot. Your PS Plus stays active until the end of the period you already paid for, then it lapses. You will not lose your saves or your account. You lose the PS Plus perks: online multiplayer, the monthly games, and the Extra or Premium game catalog if you were on those tiers.

How do I cancel PlayStation Plus on the web?

This is the shortest path. Works from a phone browser or a computer. About two minutes.

1. Sign in to Account Management at playstation.com with the same account that has the subscription.
2. Select Subscription from the menu.
3. Select Cancel below PlayStation Plus.
4. Confirm. The page will show that the subscription deactivates on your next payment date.

PlayStation does not run a hard retention call, but it does show a Reactivate Subscription option afterward. Ignore it unless you change your mind. Cancel is done once the page confirms the end date.

How do I cancel on a PS5 or PS4 console?

If you would rather do it on the console you are holding, the menu path is different for each generation.

On a PS5

1. Go to Settings › Users and Accounts.
2. Select Account › Payment and Subscriptions › Subscriptions.
3. Select PlayStation Plus, then Cancel Subscription.

On a PS4

1. Go to Settings › Account Management › Account Information › Subscriptions.
2. Select PlayStation Plus.
3. Select Cancel Subscription.

In the PlayStation App on your phone

1. Tap the PlayStation Store icon at the bottom.
2. Tap the menu icon (top right) and choose Subscriptions Management.
3. Select Cancel below PlayStation Plus.

Whichever route you use, the end result is the same: auto-renewal off, access until your paid period runs out.

What if I paid with a voucher, gift card, or prepaid PS Plus time?

This is the app-store-style gotcha for PlayStation. If you added PS Plus using a prepaid membership voucher (the 3-month or 12-month codes sold in stores) or by topping up your PSN wallet, you did not set up an auto-renewing subscription in the usual way. There may be no recurring charge to cancel, because you already paid for a fixed block of time up front.

Two things follow from that. First, PlayStation does not refund voucher codes or wallet top-ups; those are treated as non-refundable once redeemed. Second, if a payment card is on file and auto-renewal is on, that card gets charged when the prepaid time ends, so check the Subscription screen and switch auto-renewal off if you see it. When in doubt, open Account Management and look at whether it shows an upcoming payment date. No date means nothing recurring is set to charge you.

Will I get a refund from PlayStation Plus?

Sometimes, if you are quick. PlayStation's Store cancellation policy gives you 14 days from the initial transaction date to cancel a subscription purchase and request a refund, "even after you start using the subscription." The catch: the refund may be reduced pro-rata to reflect the time you already used, so playing online, redeeming the monthly games, or using cloud saves can shrink what comes back. You may see it as a full wallet refund followed by a charge for the days used.

After those 14 days, there is no refund for time you paid for. Canceling then just turns off auto-renewal and lets your benefits ride out the current period. To ask for a refund inside the window, contact PlayStation Support through their refund request channel. Refunds usually go back to your original payment method, or to your PSN wallet if that is not possible.

If you were charged after you thought you canceled, or hit with a renewal you never agreed to, that is a different fight. See our guide on what to do when a company will not refund you, and if the charge is plainly wrong, how to dispute a credit card charge with your bank.

What is the deadline to avoid the next charge?

Cancel before your next payment date. That date is shown on the Subscription screen in Account Management. Auto-renewal fires on that date, and once it charges, you are locked into another full term (unless you are still inside the 14-day refund window). Do not wait for the last hour. Card processing and time zones can move the actual charge, so cancel a day or two early to be safe.

Free trials count differently. If you started PS Plus on a free trial, PlayStation's 14-day refund window begins the day the trial order is accepted, and the trial days count toward that 14 days. A 7-day trial can leave you only about 7 days after your wallet is charged. For the general trap of trials that convert, see our guide to canceling a free trial before it bills.

How can Karen cancel PlayStation Plus for me?

If you would rather not dig through console menus, log into Account Management, and watch the payment date, hand it to Karen. Karen is built to work cancellations, chase surprise charges, and keep pushing on your behalf. Tell Karen which account and what you want stopped, and she works the cancellation and goes after any disputed charge. Karen cannot guarantee a result, but she does the chasing so you do not have to.

Illustrative example. Results vary and are not guaranteed. Say PS Plus Premium renewed at $159.99 two weeks into your year and you barely touched it. Inside the 14-day window a pro-rated refund may be possible; a month later, canceling only stops the next renewal and you keep access until the paid year ends.

For more walkthroughs, start at the cancellation hub, or see related guides like canceling Xbox Game Pass, canceling YouTube Premium, and canceling Netflix.

Common questions

Does canceling PlayStation Plus cut me off right away? No. Canceling turns off auto-renewal. You keep online multiplayer, the monthly games, and the game catalog until your current billing period ends, then the membership lapses.

Where is the cancel button on PS Plus? The quickest route is the web. Sign in to Account Management, open Subscription, and select Cancel below PlayStation Plus. On a PS5 it is under Settings, Users and Accounts, Account, Payment and Subscriptions, Subscriptions.

Can I get a refund on PlayStation Plus? Possibly within 14 days of the purchase, even if you started using it, though the refund may be reduced pro-rata for the time you used. After 14 days there is no refund; canceling just stops the next charge. Contact PlayStation Support to request one.

I paid with a prepaid voucher. How do I cancel? Prepaid PS Plus time and PSN wallet funds are non-refundable and usually have nothing to auto-renew. Check the Subscription screen for an upcoming payment date. If a card is set to auto-renew when the time ends, switch that off there.

What is the deadline to avoid the next charge? Cancel before the next payment date shown on your Subscription screen. Do it a day or two early, since the actual charge can shift with time zones and card processing.