How to Cancel Plenty of Fish in 2026

Cancel Plenty of Fish where you were billed. Website purchase? Log in on a desktop, open your account menu, and under My Membership pick Cancel Membership. Paid through Apple or Google? You have to cancel in that app store, because Plenty of Fish cannot stop app-store billing for you.

Short answer: Find out where the charge lives (POF website, Apple App Store, or Google Play), cancel there, and do it at least 24 hours before your renewal date. You keep your paid features until the current 30, 60, or 90-day cycle ends.

Last updated: June 2026

Where is the cancel button really?

The button is not hidden, but it is easy to cancel in the wrong place. Plenty of Fish sells subscriptions three ways, and each one is stopped somewhere different:

  • Bought on the POF website (card or PayPal): cancel on the website, under My Membership.
  • Bought inside the iPhone or iPad app: Apple billed you. Cancel in your Apple account Subscriptions. POF cannot cancel it.
  • Bought inside the Android app: Google billed you. Cancel in Google Play. POF cannot cancel it.

Not sure which one you are? Check your email for the receipt. A charge from Apple or Google means the app store owns that subscription. A charge that reads Plenty of Fish or POF usually means the website. Confirm current terms on the Plenty of Fish help center, since terms change.

How do I cancel Plenty of Fish on the website?

Use a desktop browser. The full account menu does not always show on mobile web.

  1. Go to pof.com and log in.
  2. Click your username or photo in the top right corner.
  3. Open your account settings (the menu item is usually labeled Manage Account or Account Settings).
  4. Find the My Membership section.
  5. Click Cancel Membership and follow the prompts to confirm.
  6. Watch for a confirmation email. If you do not get one, the cancellation did not go through. Repeat it.

This turns off auto-renewal. It does not delete your profile, and it does not refund what you already paid.

How do I cancel if I paid through the Apple App Store?

If you subscribed inside the iPhone or iPad app, cancel through Apple. This is the gotcha that catches most people: opening the POF app and looking for a cancel button leads nowhere, because Apple holds the billing.

  1. Open Settings on your iPhone or iPad.
  2. Tap your name at the top.
  3. Tap Subscriptions.
  4. Tap Plenty of Fish.
  5. Tap Cancel Subscription and confirm.

No Plenty of Fish in the list? You were probably billed on the website or on Android instead. Go back and check your receipt.

How do I cancel if I paid through Google Play?

If you subscribed inside the Android app, only Google can turn off the rebill.

  1. Open the Google Play app.
  2. Tap your profile icon in the top right.
  3. Tap Payments & subscriptions, then Subscriptions.
  4. Tap Plenty of Fish.
  5. Tap Cancel subscription and follow the steps.

What is the deadline to avoid the next charge?

Cancel at least 24 hours before your renewal date. Plenty of Fish renews automatically at the end of each cycle, so a cancellation that lands after that window does not stop the charge that already went out. If you are not sure when you renew, the date shows in your account on the website, or in Apple Subscriptions and Google Play if the app store bills you.

Do I keep access after I cancel?

Yes. Cancelling stops the next payment. Your paid features stay active for the rest of the current 30, 60, or 90-day cycle. You do not get a partial refund for the unused days, so there is no reason to cancel early and lose access. Cancel, then use it until it lapses.

Can I get a refund from Plenty of Fish?

Plenty of Fish generally treats subscriptions as final and non-refundable. There can be an exception: in some regions and certain US states, consumer law gives you a short cooling-off window to cancel and request a refund shortly after purchase. Whether it applies, and how long you have, depends on where you live and can change, so verify your region on the Plenty of Fish help center before you rely on it.

If you were charged after you thought you had cancelled, or a renewal hit despite a cancellation, that can be worth disputing with your bank. See our guide on how to dispute a credit card charge, and if support stalls, what to do when a company will not refund you.

Does deleting the app or my profile cancel it?

No. This is the most expensive mistake. Deleting the Plenty of Fish app from your phone does nothing to the subscription. Deleting your POF profile does not stop app-store billing either. The charge keeps coming until you cancel in the right place: the website, Apple, or Google. Cancel the billing first, then delete the profile if you want.

Cancel it yourself, or hand it off

Here are the ways to get it done and what each one actually gets you.

MethodEffortCostWhat you get
POF website (My Membership)A few minutes on a desktopFreeStops direct website renewals; confirmation email
Apple SubscriptionsA minute in iPhone SettingsFreeStops App Store billing; access to period end
Google Play SubscriptionsA minute in the Play appFreeStops Google Play billing; access to period end
Put Karen on itYou tell Karen the details; Karen works itSee Karen pricingKaren handles the cancel and any refund push on your behalf. Outcome is not guaranteed.

Common questions

Where do I cancel Plenty of Fish if I do not know how I paid?

Check your email receipt. A receipt from Apple means cancel in Apple Subscriptions, a receipt from Google means cancel in Google Play, and a receipt from Plenty of Fish or POF means cancel on the website under My Membership.

Will Plenty of Fish refund me after I cancel?

Usually no. Subscriptions are treated as final. A short cooling-off refund window can apply in some regions and certain US states, depending on local consumer law. Verify current terms for your location before you count on it.

Do I keep my matches and messages after cancelling?

Cancelling only ends the paid subscription. Your free account and profile stay unless you delete them separately. Your paid features run until the current cycle ends.

What if I already got charged for a renewal I did not want?

First confirm the cancellation went through where you were billed. If a charge landed after a valid cancellation and support will not help, you can dispute it with your card issuer. See chargeback vs refund to pick the right route.

Does deleting the Plenty of Fish app stop the charges?

No. Deleting the app or your profile does not cancel billing. You have to cancel in the store or on the website that charges you.

Rather not chase menus and receipts? Karen finds where the charge lives, cancels it, and pushes for a refund if one is owed.

Put Karen on it.

Karen AI is not a law firm and does not provide legal advice or representation. It is a self-help tool that helps you prepare and send your own disputes, complaints, and cancellations. For legal advice about your situation, consult a licensed attorney. Results vary and are not guaranteed.