How to Cancel Roku in 2026

To cancel a Roku subscription, go to my.roku.com/subscriptions, pick the subscription under Active subscriptions, select Manage subscription, then Turn off auto-renew. You keep access until your current billing period ends, and Roku does not refund the unused time.

Short answer: Cancel at my.roku.com/subscriptions or on the device with the Star button. Turn off auto-renew before the renewal date to avoid the next charge. Access runs to the end of the paid period. No partial refund. Disney+, Hulu, and Sling billed through Roku must be cancelled with those services directly.

Last updated: June 2026. Terms change. Confirm the current steps and dates in your own Roku account before you rely on them.

What does "cancel Roku" actually mean?

"Roku" is not one bill. A Roku device is hardware you already paid for. The recurring charge you want gone is almost always a subscription billed through your Roku account, sometimes called Roku Pay. That could be a premium channel add-on inside The Roku Channel, or a service like a fitness or news channel you subscribed to with your Roku login.

First figure out who takes your money. Check your card or bank statement. If the charge reads as Roku, you cancel it in your Roku account. If it reads as the streaming service itself, or as Apple or Google, you cancel it there instead. Getting this wrong is the number one reason people cancel and still get charged.

How do I cancel a Roku subscription on the website?

This is the cleanest path. You do it in a browser, not on the TV.

1. Go to my.roku.com/subscriptions and sign in with the Roku account that pays for the subscription.
2. Under Active subscriptions, find the subscription you want to stop and select it.
3. Select Manage subscription.
4. Select Turn off auto-renew.
5. Confirm. The listing should now show the date access ends instead of a renewal date.

There is no big red "Cancel" button on a dashboard. The real off switch is Turn off auto-renew, one screen deep under Manage subscription. If you never reach that toggle, nothing is cancelled.

How do I cancel on the Roku device with the remote?

You can also do it straight from the TV.

1. Press the Home button on your Roku remote.
2. Use the arrow buttons to highlight the channel or app you want to cancel. Highlight it, do not open it.
3. Press the Star button (the asterisk key) to open the options menu.
4. Select Manage subscription to see the renewal date and options.
5. Select Turn off auto-renew and confirm.

The Star button is the trick most people miss. It is not obvious that the cancel option hides behind that key while a channel tile is highlighted.

Do I keep access until the end of the billing period?

Yes. When you turn off auto-renew, Roku states you keep access until your current billing cycle ends. You are not cut off the moment you cancel. So there is no reason to wait until the last day. Cancel as soon as you decide, and you still watch through the period you already paid for.

Will Roku refund the unused time?

No. Roku's stated policy is that no partial-term refunds are provided. Cancelling stops the next charge. It does not claw back the current period. If a charge already hit and you believe it was wrong (a renewal after you cancelled, a duplicate, a subscription you never signed up for), that is a billing dispute, not a cancellation. Keep your confirmation and the cancellation date. If Roku will not make it right, here is what to do when a company won't refund you.

The gotcha: subscriptions you cannot cancel through Roku

Some subscriptions show up around Roku but are not controlled by Roku. Cancelling in your Roku account will not stop these.

• Disney+, Hulu, and Sling TV even when billed through Roku: Roku says to contact those services directly. Disney+ 888-905-7888, Hulu 877-824-4858, Sling TV 888-394-6698.
• Services you signed up for directly, such as Netflix, Apple TV+, Amazon Prime Video, Spotify, or YouTube TV: cancel with the service, not with Roku.
• Subscriptions bought through the Apple App Store (via an iPhone or iPad): open Settings on the Apple device, tap your name, tap Subscriptions, pick it, tap Cancel Subscription.
• Subscriptions bought through Google Play (via an Android phone): open the Google Play Store, tap your profile icon, then Payments & subscriptions, then Subscriptions.

Rule of thumb: cancel where you first paid. Whoever charges your card owns the off switch. Verify current terms, because who bills what can change.

Cancelling a subscription vs. closing your Roku account

These are different actions. Turning off auto-renew stops one subscription. Closing your Roku account is a separate step that removes the account itself, and it does not automatically sort out subscriptions billed elsewhere. If your goal is just to stop a charge, cancel the subscription. Only close the account if you are done with Roku entirely, and cancel the individual subscriptions first so nothing keeps billing.

What's the fastest way to cancel Roku?

Here is how the options compare.

What if I already got charged after cancelling?

If a renewal hit your card after you turned off auto-renew, or you spot a Roku charge you never signed up for, treat it as a billing problem. Screenshot your cancellation date and the charge. Ask Roku to reverse it. If they refuse and the charge was not authorized, you can raise it with your bank as a disputed credit card charge. Know the difference first between a chargeback and a refund, because a chargeback is a last resort, not step one.

Common questions

Where is the cancel button in my Roku account?

There is no single Cancel button. Go to my.roku.com/subscriptions, select the subscription, choose Manage subscription, then Turn off auto-renew. That toggle is the actual cancellation.

I cancelled but got charged again. Why?

Usually the subscription was billed by someone other than Roku (the streaming service directly, or Apple or Google), so turning off auto-renew in Roku did nothing to it. Check your statement to see who the charge is from and cancel there.

Do I lose access to Roku the moment I cancel?

No. Roku states you keep the subscription until the end of your current billing period. Cancelling stops the next renewal, not your remaining paid time.

Can I get a refund for the rest of the month?

No. Roku's stated policy is no partial-term refunds. If you were charged in error or after cancelling, that is a dispute, not a routine refund. Keep your records.