How to Cancel SiriusXM in 2026
To cancel SiriusXM, sign in at siriusxm.com, open the Online Account Center, go to the Subscriptions tab, and cancel there. If that path is buried or greyed out, call SiriusXM at 1-866-635-8641. Your radio keeps playing until the end of your current billing cycle, then it stops.
Short answer: Cancel in the Subscriptions tab of your Online Account Center, or by phone. Do it more than 24 hours before your renewal date or you get charged again. If Apple, Google Play, Roku, or a phone carrier billed you, you cancel through that provider, not through SiriusXM.
Last updated: June 2026.
Where is the cancel button actually hiding?
SiriusXM has a reputation for making this hard, so here is the plain version. If SiriusXM bills you directly, the cancel control lives in one place: the Subscriptions tab inside the Online Account Center after you log in at siriusxm.com. It is not on the app's main player screen. It is not in the marketing pages. You have to be signed in to the account that holds the subscription.
SiriusXM's own help page lists two direct-billed methods: cancel online in that Subscriptions tab, or call 1-866-635-8641. There is no email-a-form path that reliably ends the subscription. If the online option is missing or won't complete, that usually means a third party bills you (see below) or the account needs a phone call to finish.
How do I cancel SiriusXM online, step by step?
- Open a web browser and go to siriusxm.com. Click Sign In and log in with the email and password on the account.
- Open the Online Account Center (your account dashboard). Find the Subscriptions tab.
- Select the subscription you want to end, then look for the Cancel or Cancel Subscription option.
- Work through the retention screens. SiriusXM will likely offer a discount to keep you. To actually cancel, keep declining and confirm each step until you see a cancellation confirmation.
- Save the confirmation. Screenshot the confirmation page and keep any email SiriusXM sends. That is your proof of the cancel date.
If the online flow dead-ends, call 1-866-635-8641. Phone and chat agents are retention-trained, so the call can run long and comes with repeated "wait, before you go" offers. State clearly that you want to cancel, decline the offers, and ask for a cancellation confirmation number before you hang up. Write down the agent's name, the date, and that number.
What if Apple, Google, Roku, or my carrier billed me?
This is the gotcha that traps people. If you subscribed through an app store or a device, SiriusXM cannot cancel it for you, and cancelling in your SiriusXM account may not stop the charge. You cancel where the money actually leaves:
- Apple / App Store: on your iPhone or iPad, open Settings, tap your name, tap Subscriptions, select SiriusXM, and tap Cancel Subscription.
- Google Play: open the Google Play Store app, go to Payments & subscriptions > Subscriptions, select SiriusXM, and cancel.
- Roku: cancel at my.roku.com under your subscriptions, not from inside the Roku app.
- Phone carrier or bundle (for example a wireless add-on): manage it in that carrier's account or call the carrier's support line.
Not sure who bills you? Check your card or bank statement. If the charge reads "APPLE.COM/BILL," "GOOGLE," or "ROKU," cancel there. If it reads "SIRIUSXM," use the SiriusXM steps above.
Do I keep access until the end of the period?
Usually yes. SiriusXM's terms say a standard cancellation takes effect at the end of your current billing cycle, so your subscription keeps working until then. You do not get cut off the moment you click cancel. The point of cancelling early is to switch off the auto-renewal so the next cycle never charges. The one exception: if you cancel inside an early refund window and ask for your money back, SiriusXM ends access right away instead of at the end of the cycle (see below).
What is the deadline to avoid the next charge?
SiriusXM says cancel more than 24 hours before your renewal date. Cut it closer than that and the plan may renew and charge you before the cancellation lands. Find your renewal date in the Subscriptions tab, then cancel with a comfortable buffer. Do not wait until the day of.
Will SiriusXM refund me?
Usually no, once you are past the early window. Per SiriusXM's customer agreement, audio subscriptions are largely non-refundable. On a monthly plan, you can get a pro-rata refund only if you cancel within 7 days of your initial purchase, and monthly renewal charges are not refundable at all. On a quarterly, semi-annual, or annual plan, you can get a pro-rata refund within 30 days of your initial purchase and of each renewal charge. One catch: if you cancel inside that window and request a refund, SiriusXM ends your subscription immediately rather than at the end of the cycle. Terms change, so confirm the current refund window in your account before you count on money back. If you were charged after you thought you cancelled, or billed on a plan you never agreed to, that is a billing dispute, and you can dispute the credit card charge with your bank.
How can Karen cancel SiriusXM for me?
If you would rather not sit through a retention call, Karen can handle it. Tell Karen the account details and Karen prepares and sends the cancellation on your behalf, pushes back on the "stay for a discount" runaround, and if you were wrongly charged, helps you request a refund or dispute the charge. You stay in control and get a record of what was sent. See how Karen handles subscription cancellations across companies, or the Spotify cancellation guide and Amazon Prime cancellation guide for similar app-store billing traps.
Cancel SiriusXM: your options compared
| Method | Effort | Best when | What to expect |
|---|---|---|---|
| Online (Subscriptions tab) | Low to medium | SiriusXM bills you directly and the option is available | Fastest self-serve route. Click through retention offers and save the confirmation. |
| Phone (1-866-635-8641) | Medium to high | Online is greyed out or you want live confirmation | Retention-trained agents, expect offers and a longer call. Get a confirmation number. |
| App store / device (Apple, Google, Roku, carrier) | Low | A third party appears on your statement | Cancel in that provider's settings. SiriusXM cannot stop it for you. |
| Put Karen on it | Almost none, you hand over the problem | You want it handled or a charge disputed | Karen files the cancellation and escalates on your behalf. Outcome is not guaranteed. |
Common questions
Can I cancel SiriusXM without calling?
Often yes. If SiriusXM bills you directly, you can cancel online in the Subscriptions tab of the Online Account Center. If that option is missing or won't complete, SiriusXM may require a call to 1-866-635-8641 to finish.
Will I lose access the moment I cancel?
Usually not. SiriusXM's terms say a standard cancellation runs until the end of your current billing cycle, so you keep listening until then. Cancelling early just stops the auto-renewal. The exception is if you cancel inside an early refund window and request a refund, which ends access immediately.
Why is SiriusXM still charging me after I cancelled?
Two common reasons: you cancelled inside 24 hours of the renewal date so the next cycle still ran, or a third party like Apple, Google, or Roku bills you and the SiriusXM-side cancel didn't stop that charge. Check your statement to see who the charge is from, then cancel there. If it's a wrong charge, you can dispute the credit card charge or read what to do when a company won't refund you.
Is my SiriusXM subscription refundable?
Mostly not, once you are past the early window. On a monthly plan you can get a pro-rata refund only within 7 days of your initial purchase, and monthly renewals are not refundable. On a quarterly, semi-annual, or annual plan you can get a pro-rata refund within 30 days of your initial purchase and of each renewal. After that, SiriusXM treats audio subscriptions as non-refundable. Confirm the current terms in your account, since they can change.
How do I cancel a SiriusXM free or promotional trial?
Same path: cancel in the Subscriptions tab before the trial's renewal date, and do it more than 24 hours ahead so the paid plan never kicks in. For the general playbook on trials, see how to cancel a free trial.
Done arguing with a retention agent? Hand SiriusXM to Karen and get it cancelled on your terms.
Put Karen on it.