How to cancel The Wall Street Journal fast

You cancel The Wall Street Journal in the WSJ Customer Center or by phone at 1-800-568-7625, and the deadline that bites is your renewal date. Cancel at least a day before it, because WSJ auto-renews and does not refund partial periods.

Short answer: Sign in to the WSJ Customer Center, open Manage Subscription, and hit Cancel Subscription. If the site only shows a phone number, call 1-800-568-7625. If Apple or Google bills you, cancel in the App Store or Google Play instead.

Last updated: June 2026.

Deadline that bites: WSJ renews automatically. Cancel at least 24 hours before your next renewal date to avoid the next charge. Cancel after it posts and you keep access to the end of the period you paid for, but there is no partial refund.

Can you cancel The Wall Street Journal online?

Sometimes. The online cancel button is reliably available to California subscribers because state law requires it. In other states WSJ often hides the button and routes you to a phone number. Here is the path to try first.

1. Go to WSJ.com and sign in. Click your name or profile icon in the top right, then choose Customer Center (or My Account).
2. Open Manage Subscription, then look for Cancel Subscription. The direct page is customercenter.wsj.com/subscriptions.
3. If you see a Cancel Subscription link, follow the prompts and confirm. Decline any retention discount you do not want.
4. If the page shows only a phone number, call 1-800-568-7625 (1-800-JOURNAL), say "cancel my subscription," and ask for a cancellation confirmation number.
5. Save the confirmation email or number. Screenshot it. That is your proof if a charge shows up later.

One buried detail worth knowing: the app-store gotcha. If you started your subscription inside the WSJ app on an iPhone or iPad, Apple bills you, and WSJ.com cannot cancel it. You cancel in iPhone Settings: tap your name, tap Subscriptions, tap The Wall Street Journal, then Cancel Subscription. If you subscribed through the WSJ Android app, cancel in Google Play: open the Play Store, tap your profile icon, tap Payments and subscriptions, tap Subscriptions, pick WSJ, then Cancel subscription.

The Wall Street Journal cancellation methods compared

What is The Wall Street Journal cancellation deadline and fee?

There is no cancellation fee. The number that matters is your renewal date. WSJ auto-renews at the end of each billing period, so cancel before that date to stop the next charge. There is no long-term contract and no early-termination penalty. WSJ generally does not refund the current period, so you keep reading until the paid period ends. Intro deals, for example a promotional rate for the first year, roll to the standard rate at renewal, so check what your next charge will be before you decide.

Illustrative example. Results vary and are not guaranteed.

What if The Wall Street Journal won't let you cancel?

If the online button is missing and the phone line loops you through retention, you still have leverage. Send a written cancellation request and keep a copy. Dispute the next unwanted charge with your bank or card issuer, usually within 60 days of the statement, and explain you tried to cancel. You can also file a complaint with the FTC at reportfraud.ftc.gov or your state attorney general. If you want the mechanics, here is how to dispute a credit card charge step by step.

How do you get a refund from The Wall Street Journal?

If they already charged you and you want your money back, that is a separate fight. WSJ usually does not refund a period you already started. When a company digs in, here is what to do when a company won't refund you, including how to escalate past the first no.

Frequently asked questions

Can I cancel The Wall Street Journal anytime?

Yes. There is no fixed contract, so you can cancel whenever you want. To avoid the next charge, cancel before your renewal date.

Why is there no cancel button on the WSJ website?

WSJ reliably shows the online cancel button to California subscribers because state law requires it. In many other states it hides the button and routes you to phone, so you may need to call 1-800-568-7625.

How do I cancel WSJ if Apple or Google charges me?

Cancel in the store that bills you, not on WSJ.com. On iPhone, go to Settings, tap your name, then Subscriptions. On Android, open Google Play, tap your profile, then Payments and subscriptions.

Do I keep access after I cancel?

Yes. You keep reading through the end of the period you already paid for. WSJ generally does not refund the unused part of that period.

Will WSJ try to talk me out of cancelling?

Often, on the phone. Agents may offer a discounted rate like a few dollars a month. You are not obligated to accept it.

Last updated: June 2026. Verify current terms on The Wall Street Journal's site, terms change, and the online cancel option can vary by state. Karen is not affiliated with The Wall Street Journal. Karen is a self-help tool, not a law firm, and does not give legal advice. Results vary and are not guaranteed.

Other subscriptions Karen fights

• Also paying for news you skim? Cancel The Washington Post, The Economist, or The Athletic.
• Cleaning house on subscriptions: cancel Amazon Prime, Spotify, or Netflix.
• Start at the top: the full Karen cancellation hub.
• Charged after cancelling? Dispute the charge or ask for a refund.