How to Cancel Noom in 2026

To cancel Noom, sign in to Noom's Subscription Portal and click Cancel Subscription, or in the app tap your profile picture, then Settings, then Manage Subscription. If you subscribed through the Apple App Store or Google Play, you have to cancel in that store instead, because Noom cannot stop app-store billing for you.

Short answer: Web portal or app for direct billing. Apple or Google if that is who charges you. Cancel before your renewal date to avoid the next charge. You keep access until the current cycle ends.

Last updated: June 2026. Terms change, so confirm the current steps and refund window on Noom's own support pages before you rely on them.

Where is the Noom cancel button, really?

It depends on who takes your money. That is the part Noom does not say loudly. There are three billing paths, and each one has its own cancel screen. Cancelling in the wrong place does nothing, and the charge still lands.

First, find out who charged you. Open the last Noom receipt or your bank statement. If the charge reads "Noom" directly, use the web portal or the app. If it reads "Apple" or "iTunes," cancel through your Apple ID. If it reads "Google," cancel in Google Play. Get this right first and the rest is fast.

Cancel Noom through the web Subscription Portal

1. Go to Noom's Subscription Portal at account.noom.com and sign in with your Noom email and password. Reset the password from the login screen if you have to.
2. On the main page, click Cancel Subscription.
3. Work through the retention screens. Noom may offer a discount, a plan pause, or a free coaching session. Decline anything you do not want and keep going.
4. Pick a cancellation reason if asked and confirm on each screen until you see a cancellation confirmation.
5. Watch for a confirmation email. If none arrives, you are probably not cancelled. Go back in and finish.

Cancel Noom in the app (direct billing only)

1. Open the Noom app and sign in.
2. Tap your profile picture in the top-left corner.
3. Tap Settings.
4. Tap Manage Subscription.
5. Follow the prompts to cancel, declining any offers, until you reach a confirmation.

This app path only works if Noom bills you directly. If you subscribed through an app store, the app will send you to that store instead.

Cancel Noom billed through the Apple App Store

1. Open the Settings app on your iPhone or iPad.
2. Tap your name at the top, then tap Subscriptions.
3. Tap Noom in the list.
4. Tap Cancel Subscription and confirm.

Cancelling inside the Noom app or on Noom's website will not stop an Apple charge. Only Apple can.

Cancel Noom billed through Google Play

1. Open the Google Play Store app.
2. Tap your profile icon, then Payments and subscriptions, then Subscriptions.
3. Tap Noom.
4. Tap Cancel subscription and follow the prompts.

What is the buried detail that trips people up?

Three things Noom does not put front and center:

• The app-store gotcha. If Apple or Google bills you, Noom's own cancel button does nothing. You must cancel in the store. This is the number-one reason people think they cancelled and still get charged.
• Uninstalling is not cancelling. Deleting the app does not stop billing. The subscription rolls on.
• The deadline is your renewal date. Cancel before the next billing date or you pay for another cycle. Renewal charges are non-refundable per Noom's stated policy, so a day late can cost you the whole term.

Do you keep access after you cancel?

Yes. Noom says your subscription stays active through the end of your current billing cycle even if you cancel mid-cycle. You do not lose access the moment you hit cancel. So there is no reason to wait until the last minute. Cancel now and use it until it runs out.

Can you get a refund from Noom?

Sometimes, within a window. Noom's refund policy for Noom Weight allows a refund if you request it within 14 days of your first charge, through the chat bubble or contact form on Noom's site. Renewal charges are non-refundable. Noom Med and telehealth programs have their own rules once a prescription is written or a clinical visit happens. Verify your program's current terms before you count on money back.

If Apple or Google billed you, the refund runs through them, not Noom. Request it in the store's purchase history. If a charge looks wrong and the company will not fix it, see our guide on what to do when a company will not refund you, and if you were billed after cancelling, you can look at disputing a credit card charge with your bank.

How to cancel Noom without the retention runaround

Noom is known for stacking offers on the way out. Expect a discount, a pause, or free coaching before the final screen. Read each screen. The real Cancel button is usually the plain-text link, not the big highlighted button pushing you to stay. Keep clicking through until you see the words that confirm the cancellation, then check your email.

Cancel Noom yourself, or hand it to Karen

You can do all of this in a few minutes if you know which billing path you are on. If you would rather not deal with the retention screens, or you already got charged after trying to cancel, Karen can take it from here.

Illustrative example. Results vary and are not guaranteed. Someone on a roughly $70 monthly Noom plan who cancels one day before renewal avoids that next month's charge; someone who cancels one day after renewal keeps access for the cycle but does not get that renewal refunded.

Other subscriptions worth killing while you are here

If you are cleaning house, our siblings cover the usual suspects: how to cancel Planet Fitness, how to cancel Peloton, and how to cancel Calm. See the full cancellation guides hub for the rest.

Last updated: June 2026. Verify current terms on Noom's site, terms change. Karen is not affiliated with Noom. Karen is a self-help tool, not a law firm.

Common questions

Why does the Noom Subscription Portal not show a cancel option?

Because Apple or Google bills you, not Noom directly. The portal only cancels subscriptions Noom charges. Cancel in your Apple ID subscriptions or Google Play instead.

Will I still be charged if I just delete the Noom app?

Yes. Uninstalling does not cancel anything. You have to cancel in the portal, the app's Manage Subscription screen, or the app store, depending on who bills you.

Do I keep Noom access after I cancel?

Yes. Noom says access continues through the end of your current billing cycle, so you do not lose it the instant you cancel.

Can I get a refund after I cancel Noom?

Noom Weight allows a refund within 14 days of your first charge via its chat or contact form; renewal charges are non-refundable. App-store purchases are refunded by Apple or Google, not Noom. Confirm current terms for your program.

When is the deadline to avoid the next Noom charge?

Cancel before your renewal date shown on your subscription. Cancel after it and you pay for the next cycle, which Noom does not refund.